How to choose a web design company in Chennai: 10 questions to ask.
The questions that separate a reliable agency from a risky one — before you pay an advance.
- Ask for live websites, not screenshots — and check they load fast on mobile.
- Make sure the domain, hosting and logins will be in your name.
- Get a written scope with pages, revisions, SEO setup and support.
What to check first
Look at live websites they built, check them on your phone, and call one or two of their clients.
10 questions to ask
Who will I talk to? Can I see live work? Who owns the domain? Is SEO included? How many revisions? What happens after launch? And more.
Red flags
No live portfolio, "100% guaranteed #1 ranking", no written quote, or refusing to give you admin access.
Fair payment terms
Commonly 50% to start and 50% on delivery for projects, with monthly billing for ongoing services.
After launch
Ask about training, maintenance plans and how quickly they reply when something breaks.
Frequently asked questions
01Should I choose a freelancer or an agency?
An agency gives you a team and continuity; a freelancer may cost less but depends on one person.
02How do I verify an agency?
Check live sites, Google reviews and speak to past clients.
03What should the contract include?
Scope, timeline, payments, ownership and support terms.
